Frequently Asked Questions
Ordering & Shipping
How long does shipping take?
Orders are processed within 1–2 business days. Standard shipping then takes 3–7 business days within the U.S. Expedited options are available at checkout. See our Shipping Policy for full details.
Do you ship internationally?
Currently we ship within the United States only. International shipping is coming soon.
How do I track my order?
Once your order ships you will receive a confirmation email containing your tracking number.
Payments & Security
Is checkout secure?
Yes. Our entire site uses SSL encryption and payments are handled by a PCI-DSS compliant payment processor. We never store your full card details.
What payment methods do you accept?
We accept major credit and debit cards, along with the digital-wallet options shown at checkout.
Products
Are your products third-party tested?
Yes. Our supplements are manufactured in GMP-certified facilities and undergo third-party testing for purity and potency.
Are your products vegan / gluten-free?
Many of our products are vegan and gluten-free. Please check each product description for specific dietary information.
Returns & Refunds
What is your return policy?
We offer a 30-day satisfaction guarantee on eligible items. See our Refund and Returns Policy.
How do I initiate a return?
Email support@physiquewellness.shop with your order number and reason for return, and we will send return instructions.